Terms and Conditions
These Terms and Conditions describe the rules that govern your use of the Bonus Strike platform and the relationship between you and us. They set out your obligations when registering, depositing, playing and withdrawing, and explain how we manage promotions, account security and disputes. By using our site you agree to comply with these terms and any specific provisions attached to promotions or services.
Account responsibilities
You are responsible for keeping your account details accurate and up to date. Do not share your password or allow others to access your account. You must notify us immediately if you suspect unauthorised access. We may require identity verification at any time, and verification documents must be genuine and legible. Failure to provide requested documents may delay or prevent withdrawals.
One account and acceptable activity
Only one account per person, household and billing method is permitted. Multi-accounting, collusion, bonus abuse, chargebacks and the use of automated bots or scripts are strictly prohibited. We reserve the right to close or restrict accounts and confiscate funds where we reasonably suspect breaches of these rules.
Eligibility requirements
To use our services you must be at least 18 years old and legally permitted to gamble in your jurisdiction. Access may be restricted in certain countries; if you are located in a restricted jurisdiction you must not open or use an account. We are entitled to refuse registration or close accounts where eligibility cannot be confirmed.
Acceptable platform use
Use the platform lawfully and without attempting to exploit system errors or weaknesses. Opening multiple sessions or using tools intended to manipulate game outcomes or wagering requirements is not allowed. We may limit access from certain IP addresses, block anonymising services, or suspend play where activity appears to undermine fair play or the integrity of our services.
General bonus and promotion rules
Promotions and bonuses are subject to separate terms which form part of these Conditions. Bonus winnings may be held as bonus balance until wagering requirements are met. Standard wagering for promotional credits and free-spin winnings is 35x unless otherwise stated. The maximum permitted stake while wagering on bonus funds is £2 per spin or round. Bonuses are limited to one per person and may be voided where we suspect abuse. Always read the specific terms for each offer.
Deposits and withdrawals
We accept a range of payment methods including card and cryptocurrency. Minimum deposits generally start at £10. Withdrawals require account verification and are processed after compliance checks. The minimum withdrawal is £150. Processing times vary by method and may take up to several business days after approval. A monthly withdrawal cap applies; please contact support for any requests to increase limits where permitted.
Dispute resolution
If you have a question or dispute contact our support team via live chat or email at [email protected]. We aim to resolve issues quickly and fairly. If a dispute cannot be resolved directly we will explain the available options for independent review or mediation where such services apply. Using our complaints process does not affect your legal rights under local law.
Updates to terms and conditions
We may amend these Terms and Conditions from time to time. Changes will be published on the site and, where appropriate, notified to account holders. Continued use of the platform after publication of revised terms signifies your acceptance. It is your responsibility to check the terms regularly.